Financial Aid Office Resources
Resources and information on this page to be used ONLY by college financial aid offices.
State Aid Program Manuals
Promise Scholarship Program Manual
West Virginia Higher Education Grant Program Manual
Coming Soon:
Manuals for West Virginia Invests Grant, WV STEM Scholarship, Underwood-Smith Teaching Scholars Program
State Aid Processing Resources
FAMS
Financial Aid Management Systems link
HEAPS Grant
2025-2026 HEAPS Grant Annual Report Format Template
LevelUp WV
Promise
2026-2027 FAMS Promise Scholarship Renewal Guidance
2026 Summer Promise Review Instructions
WV Higher Education Grant
WV Higher Education Grant – FAMS Updates Guide
WV Higher Education Grant – Program Eligibility Requirement Checklist Updated May 1, 2026
WV Higher Education Grant- Pro-rated Amount Chart
WV Higher Education Grant – When/How to Request Invoice/Closing Statement
WV Invests Grant
WV Invests Grant – Reference Sheet Updated April 23, 2026
State Aid Appeals and Requests
State Aid Appeals Guide – updated December 2024
Web site for financial aid offices to send students to for various state aid appeal forms:
Appeal to Waive Academic Progress Requirement (WVHEG)
www.cfwv.com/wvgrantprogressappeal
For applicants who completely withdrew during a term grant funds were received. This can only be used to waive the credit-hour requirement for renewal not the gpa or SAP requirement.
Appeal to Waive Full-Time Enrollment Requirement (Promise, Underwood-Smith, WVHEG, WV STEM)
For current recipients who cannot register full time in degree-pursuant courses.
Appeal to Waive Half-Time Enrollment Requirement (WV Invests):
Applicants who appear eligible and cannot register at least part time in degree-pursuant courses.
Promise Scholarship Credit Hour Requirement Appeal (Promise):
For current recipients who can be full time but will not meet the 15 or 30 credit-hour requirement in the year because of lack of degree-pursuant coursework availability.
Residency Appeals for State Financial Aid Eligibility (HEAPS, WVHEG, WV Invests):
For applicants who do not qualify for a program or programs because they do not meet the residency requirement but believe the determination is in error or residency should be based on the student’s status only.
Request to Utilize Second Chance Promise Renewal
www.cfwv.com/secondchancepromise
For prior recipients of the scholarship in 2023-2024 or later who did not meet renewal the last academic year funds were received and would like to utilize Second Chance Promise Renewal one time to be considered for renewal after making up the deficiency.
State Aid Trainings
Upcoming Trainings
Find copies of state aid training presentations here for up to 12 months after the training event:
WV Invests Grant Changes and FAMS Recording April 29, 2026
WV Invests Grant Changes and FAMS PDF April 29, 2026
State Level Financial Aid Training PowerPoint Recording March 23, 2026
State Level Financial Aid Training PowerPoint PDF March 23, 2026
State Level Financial Aid Training PowerPoint Recording December 10, 2025
State Level Financial Aid Training PowerPoint PDF December 10, 2025
Other Resources
CFWVconnect Resources – Various publications and toolkits